It’s common for leaders to feel overwhelmed with the mountain of problems that need to be solved in their organization. Many of them struggle to “level-up” on the way they see problems. Some see frontline technical problems as their own, even if there are several organizational layers between them and the people working on the frontline every…

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Culture change is hard, no matter where you sit in the hierarchy. Organizational culture manifests itself in the behaviors that you can observe on a day-to-day basis. These behaviors are a reflection of the belief systems that people bring to work every day.

Jamie Flinchbaugh, author of People Solve Problems and The Hitchhiker’s Guide to…

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With the sea of potential problems that leaders could focus and apply precious resources, how do we prioritize? In the information age, or perhaps the information overload age, we need a systematic approach to identifying which problems deserve more attention and to what extent.

Jamie Flinchbaugh, author of People Solve Problems and…

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A tool is powerless if not applied usefully. In fact, it can even be powerful in a destructive way if it falls in to the wrong hands. In creating a culture of kaizen, tools will only get you so far. You also need people with the mindset for improvement and willing to do what it takes to succeed. Often they will succeed with no tool;…

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