It’s common for leaders to feel overwhelmed with the mountain of problems that need to be solved in their organization. Many of them struggle to “level-up” on the way they see problems. Some see frontline technical problems as their own, even if there are several organizational layers between them and the people working on the frontline every day.

Jamie Flinchbaugh, author of People Solve Problems and the Hitch Hiker’s Guide to Lean, explains how leaders should just focus on solving system-level problems and develop their people to resolve the issues within their span of control.

#continuousimprovement #leansixsigma #kaizenculture #peoplesolveproblems

https://youtu.be/hZf3o3XcXRY